Need a hand with Trade Buddy AI? Whether it's a question about your account, billing, a feature, or something that's not working as expected — we're happy to help.
The fastest way to reach us is by email. We read every message and aim to reply within 1–2 business days (Melbourne, Australia time).
Trade Buddy AI installs from the Chrome Web Store. Updates roll out automatically through Chrome — no action needed on your end.
Plans and payments are handled securely through Stripe. You can update payment details or cancel any time from the billing area in your account.
No. Trade Buddy AI is an educational discipline, journaling, and research tool. It does not provide financial advice, trading signals, or predictions, and you remain fully responsible for your own trading decisions.
Your trades and journal data are yours. We never sell personal information. See the Privacy Policy for the full detail.
For privacy, data export, or account deletion requests, email us at ben.lorencak@icloud.com and we'll action it in line with our Privacy Policy.
Trade Buddy AI is a behavioural-discipline and research tool marketed for educational purposes only. It does not provide financial product advice, trading signals, or predictions of future price movements.